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Navigating Between Service Management Scylla & Charybdis - Part 2
Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies

dispatch software phone system gps  companies to manage scheduling, dispatch people, manage parts availability, and equip technicians with the accurate and timely information that is stored in the knowledge repository. For an in-depth analysis of one such vendor’s offering, UNIT4’s Agresso Field Service , see TEC’s previous article entitled  “The Convergence of ERP and Field Services—One Vendor’s Leadership.” Service knowledge . Vital to meeting and exceeding customer expectations is access to installed base and product Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » dispatch software phone system gps


Geocoding: Acquiring Location Intelligence to Make Better Business Decisions
By geocoding your address data, you have the location intelligence that helps you see patterns and create new opportunities to grow your business. There are

dispatch software phone system gps  its flagship product. X Dispatch is an enterprise-level software application that allows a dispatcher to see the active orders and drivers on the same screen. The software applies advanced algorithms to the geocoded location of each order and driver which allows the dispatcher to select the best driver for each delivery. Geocoding as a Mapping Application   Local Search Most mobile phones, especially smartphones, come equipped with integrated GPS functionality. A smartphone — such as the iPhone — Read More...
How Much Should You Pay for Your Business Phone System?
Different buyers pay different prices for the same business phone system. While some buyers hesitate to negotiate the “special price” quoted to them, others

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Halogen Software
Established in 1989 and headquartered in Ottawa, Canada, Halogen Software provides web-based appraisal, 360-degree feedback and survey software solutions

dispatch software phone system gps  Software Established in 1989 and headquartered in Ottawa, Canada, Halogen Software provides web-based appraisal, 360-degree feedback and survey software solutions, consulting and hosting services. Halogen eAppraisal is web-based employee performance appraisal software that automates the time-consuming employee appraisal process. Halogen e360 simplifies the administration of formal feedback procedures with straightforward ease-of-use and sophisticated reporting. Halogen eSurveyor is the Read More...
Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software
When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS

dispatch software phone system gps  in a Challenging Economy: Online (Software as a Service) versus Traditional Software When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS) offers many advantages over traditional software, especially in terms of the on-going costs of maintaining and upgrading systems. Learn how passing those burdens on to a SaaS vendor can help your company focus on optimizing efficiency, productivity, and Read More...
Scribe Software
Scribe Software Corporation provides CRM data migration and integration software solutions that put CRM to work for its customers. Scribe's products make it

dispatch software phone system gps  Software Scribe Software Corporation provides CRM data migration and integration software solutions that put CRM to work for its customers. Scribe's products make it possible for companies to sell more and provide better customer service by creating one complete view of the customer in CRM.  Scribe Software is a privately held corporation headquartered in Bedford, New Hampshire and was founded in 1996. Read More...
Laserbeam Software
Laserbeam Software develops and implements software supporting compensation administration, market analysis, and performance management. The company is

dispatch software phone system gps  Software Laserbeam Software develops and implements software supporting compensation administration, market analysis, and performance management. The company is headquartered in Concord, California (US). Laserbeam also has experience in development services through its subsidiary in Chennai (India). Read More...
Asure Software
Asure Software, Inc. offers cloud-based time and labor management and workspace management solutions that enable businesses to control their biggest costs@labor

dispatch software phone system gps  Software Asure Software, Inc. offers cloud-based time and labor management and workspace management solutions that enable businesses to control their biggest costs—labor, real estate, and technology. Asure serves approximately 6,000 clients worldwide and currently offers two main product lines: AsureSpace workplace management solutions enable organizations to maximize the return on investment (ROI) of their real estate, and AsureForce time and labor management solutions deliver efficient management Read More...
Uptime Software
Uptime software inc. is a privately held corporation founded in 2001 and headquartered in Toronto, Canada. With thousands of enterprise companies in over 40

dispatch software phone system gps  Software Uptime software inc. is a privately held corporation founded in 2001 and headquartered in Toronto, Canada. With thousands of enterprise companies in over 40 countries, uptime is a premier provider of systems management software for virtual server monitoring and physical server monitoring, capacity planning, and service and application monitoring. Read More...
Phone System Buying Checklist
Download this checklist of items to consider before you purchase a new phone system for your business. Ideally, you should answer yes to each of these questions

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Cezanne Software
Cézanne Software provides human capital planning (HCM) and management software, and develops and designs solutions that enable organizations to better plan and

dispatch software phone system gps  Software Cézanne Software provides human capital planning (HCM) and management software, and develops and designs solutions that enable organizations to better plan and optimize the human side of their business. The company’s focus is to provide the business owner with people-centered solutions to manage the execution and evolution of business processes that are critical for the organization's success. The privately held company's North American headquarters are in Boston, Massachusetts (US). Read More...
MBA Software & Consulting
MBA Software @ Consulting is a software development and publishing firm established in 1979 that manufactures, markets and supports a comprehensive

dispatch software phone system gps  Software & Consulting MBA Software & Consulting is a software development and publishing firm established in 1979 that manufactures, markets and supports a comprehensive accounting and distribution software product line for personal computers. Based in Minneapolis, MN, the company's customers are located primarily within the United States, but it also serves some international clients. Read More...
RTI Software
RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales

dispatch software phone system gps  Software RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales force, and marketing automation software to medium-sized businesses. The company gears its CRM business process functionality toward the software industry. RTI Software was founded in 1990 and operates from Illinois, USA. Read More...
Down To Earth Business Software
Down To Earth Business Software is a comprehensive suite of integrated business applications designed to address the requirements of the general accounting

dispatch software phone system gps  To Earth Business Software Down To Earth Business Software is a comprehensive suite of integrated business applications designed to address the requirements of the general accounting, wholesale distribution, and light manufacturing industries for small and mid-sized companies. The company's products automate financial and operational processes. Read More...
Cameleon Software
Cameleon Software (formerly Access Commerce) provides multichannel commerce and configurator software to companies that sell customizable products and services

dispatch software phone system gps  Software Cameleon Software (formerly Access Commerce) provides multichannel commerce and configurator software to companies that sell customizable products and services across multiple sales channels. Cameleon Software provides support for such processes as guided selling, product configuration, pricing, and quote generation. Cameleon Software clients include Air Liquide, Eaton Corporation, Invacare, Legrand, Leroy Merlin, Pages Jaunes (Yellow Pages), Philips Electronics, Saint-Gobain, APC by Read More...
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